Shipping policy
All orders are shipped UPS Ground Service to the US only, unless otherwise specified. For shipping and handling charges, please chart. For rush, express priority, holiday and international shipping, please call customer service at 919-785-0787 Monday through Friday 10:00am – 6:00pm or Saturday 10:00am – 5:00pm ET, (Shipments to AK, HI, U.S. Territories and APO/FPO require additional time.)
Merchandise Total: Shipping and Handling:
$0.01 - $74.99 $30
$75 - $250.00 $20
$250.01 - $500.00 $30
$500.01 - $1000.00 $40
$1000.01 - $2500 $50
> $2500.01 $65
Note: Oversized and heavy/fragile items might require additional shipping costs.
All in-stock orders are processed and shipped within 3-5 week day business days. Some of the items we sell are handcrafted and require additional lead times. We will notify you by email if your order is out of stock.
Expedited Delivery
If it is important that your order arrive in the fastest way possible, we offer UPS Next Day Air and Second Day Air on all orders. In order to avoid confusion or problems, please note the following.
Because we do not ship on Saturday and Sunday, orders placed online after 2pm on Thursdays will not be shipped until Monday. Additionally, orders placed after 2pm on any week day will not be processed until the following day.
Please note that many of our items are hand crafted and require additional lead time for delivery causing a delay in shipping. If your order is out of stock or requires shipping from one of our manufacturers, we will contact you with an estimated delivery date within two business days, Monday through Friday. Please do not hesitate to contact us to discuss prior to placing your order.
If your order is time sensitive, please contact our customer service team Monday through Friday from 10am until 5pm at 919-785-0787 or by email info@shopquintessentials.com to ensure we can assist you in choosing the best delivery method.